Say hello to your new off-site medical reception team.

Providing custom-tailored and high quality administration for all your clinic’s needs.

About Us

Specialized off-site medical reception.

Visualize having optimum medical staff who are not tied up on the phones and have time to get all office duties completed without having admin backlogs, giving you peace of mind. MD Agility is a specialized off-site Medical Reception service that acts as an extension of your medical practice.


A complete solution for your busy practice.

MD Agility will customize our services to your office needs. Whether you are a
solo practitioner or part of a larger multi-provider clinic, we have the expertise
and resources to provide customized solutions that will help streamline your
operations and improve patient care.

Outbound Patient Calls

Calling patients with recalls and messages as per physician requests.

Fax Management

Ensure that each fax is promptly uploaded to patient’s chart for quick access.

Answering Incoming Calls

Answering patients calls, scheduling appointments, and/or sending messages through current EMR to appropriate office staff.

Preventative Care

Assisting your practice to assure patients don’t miss important appointments.

Referral Booking

Our reception team will contact every new referral received within the same business day.

Never lose another patient again because of a missed or delayed call.


Get started now.

Visualize having optimum clinic staff who are not tied up on the phones.

book call

Book a 20 min meeting to receive a free quote.


Receive practice protocols to customize our services for your clinic’s needs.


Training dedicated staff as though they are sitting behind your front desk. Weekly QA Meetings.


See all our FAQs below.

MD agility will customize our services to your specific office needs. Whether you are a solo practitioner or part of a larger multi-provider clinic, we have the experience and knowledge to service your practice.  Our services are tailored to help your office and assist with all your medical reception needs.

  • We process all calls according to your specifications, truly appearing to the caller as if we are sitting in your office.
  • We can eliminate dealing with staff undependability, along with salary and overhead expenses.
  • We have been providing exceptional service to over 250 physicians for over 10 years.
  • Our staff are fluent in English, and we can provide multilingual patient support depending on what your practice language needs are. We currently provide support with over 12 different languages to our clients.
  • Our Medical Reception has offices in United States & in Canada.

Our staff are all medical administrators with a degree in either medical administration, health sciences or nursing from a college and/or University.

HIPAA requires healthcare organizations to store patient information in a format that is secure from data breaches and accessible only to appropriate individuals.  All our staff are trained, and all calls, emails, faxes, and messages are in accordance with HIPPA standards.

A complete solution for your busy practice.