Say hello to your new off-site medical reception team.
Providing custom-tailored and high quality administration for all your clinic’s needs.
Medical Reception Administration Service
About Us
Specialized Off-site Medical Reception
Visualize having optimum medical staff who are not tied up on the phones and have time to get all office duties completed without having admin backlogs, giving you peace of mind. MD Agility is a specialized off-site Medical Reception service that acts as an extension of your medical practice.
A Complete Solution for Your Busy Practice
MD Agility will customize our services to your office needs. Whether you are a
solo practitioner or part of a larger multi-provider clinic, we have the expertise
and resources to provide customized solutions that will help streamline your
operations and improve patient care.
Outbound Patient Calls
Calling patients with recalls and messages as per physician requests.
Insurance Verification
Verifying patients' health insurance by confirming eligibility, coverage details, and policy status to ensure a smooth and efficient billing process.
Medical Virtual Receptionist
Remotely manages calls, appointment scheduling, insurance verification, and patient inquiries, ensuring efficient and professional practice operations.
why our clients choose us
Get Started Now
Visualize having optimum clinic staff who are not tied up on the phones.
Book a 20 min meeting to receive a free quote.
Receive practice protocols to customize our services for your clinic’s needs.
Training dedicated staff as though they are sitting behind your front desk. Weekly QA Meetings.
Our medical practice is unique. How can you service us?
MD agility will customize our services to your specific office needs. Whether you are a solo practitioner or part of a larger multi-provider clinic, we have the experience and knowledge to service your practice. Our services are tailored to help your office and assist with all your medical reception needs.
Why choose MD Agility?
- We process all calls according to your specifications, truly appearing to the caller as if we are sitting in your office.
- We can eliminate dealing with staff undependability, along with salary and overhead expenses.
- We have been providing exceptional service to over 250 physicians for over 10 years.
- Our staff are fluent in English, and we can provide multilingual patient support depending on what your practice language needs are. We currently provide support with over 12 different languages to our clients.
- Our Medical Reception has offices in United States & in Canada.
What are the qualifications of MD Agility staff?
Our staff are all medical administrators with a degree in either medical administration, health sciences or nursing from a college and/or University.
Is MD Agility HIPPA compliant?
HIPAA requires healthcare organizations to store patient information in a format that is secure from data breaches and accessible only to appropriate individuals. All our staff are trained, and all calls, emails, faxes, and messages are in accordance with HIPPA standards.
About Us
Virtual Medical Assistant Services by MD Agility
Welcome to MD Agility, where our virtual medical assistant services empower healthcare clinics to manage daily tasks with efficiency and affordability. From answering calls and handling faxes to managing outbound patient calls and referral bookings, our team acts as a seamless extension of your practice. We ensure all reception duties are handled with professionalism and care, allowing your in-house staff to dedicate more time to patient care.
Imagine a practice where no call goes unanswered, no appointment is missed, and patient communication is consistently professional. At MD Agility, we turn that vision into reality. With a skilled team dedicated to reducing your staff’s workload, we enhance patient satisfaction and build trust in your practice.
How a Healthcare Virtual Assistant Can Benefit Your Medical Practice?
Key Benefits of a Healthcare Virtual Assistant
- Budget-Friendly Solutions. Our virtual medical assistant services help reduce overhead costs by outsourcing administrative tasks, eliminating the need for additional full-time staff.
- Seamless EHR Integration. Our virtual assistants for medical practices work effortlessly with your Electronic Health Record (EHR) system to keep patient data organized and updated.
- HIPAA Compliance Assurance. Security is our priority. We handle all tasks in a HIPAA-compliant manner, ensuring the highest level of protection for sensitive patient information.
- Enhanced Efficiency. Streamlined workflows improve overall productivity, ensuring no administrative task is overlooked or delayed.
- Scalable Flexibility. Support is tailored to your clinic’s needs, whether you require additional help during peak hours or ongoing assistance for long-term growth.
- Real-Time Appointment Booking. Our virtual administrative medical assistant ensures patients can instantly book, confirm, or reschedule appointments, minimizing scheduling gaps and enhancing convenience.
What Services Does Our Virtual Assistant Provide for Medical Clinics?
- Medical Answering Service. Our team provides professional call handling by experienced medical office receptionists, ensuring that no patient inquiry goes unanswered.
- Medical Virtual Receptionist. Acting as your virtual medical office assistant, we deliver comprehensive administrative support, including call answering, appointment scheduling, and patient communication, ensuring a seamless experience for both patients and staff.
- Physician-Initiated EMR Messages or Tasks. We manage and update Electronic Medical Records (EMRs) based on physician-initiated tasks, keeping patient data accurate and up-to-date.
- Preventative Healthcare Management. We coordinate patient screenings, routine tests, and follow-ups to ensure timely and effective preventative care.
- Fax Management for Healthcare. MD Agility securely handles incoming and outgoing faxes, ensuring HIPAA compliance. We also organize and upload documents to EMR systems for streamlined management.
- Referral Management in Healthcare. Our virtual assistant services simplify patient referrals, facilitating timely communication and coordination between healthcare providers and specialists.
- Email Management Service for Medical Offices. We manage, organize, and prioritize email communications, including patient appointment requests, billing inquiries, and more.
- HIPAA-Compliant Text Messaging. Our service includes secure text messaging, appointment confirmations, and follow-up communications to enhance patient engagement and streamline workflow.
- Insurance Verification. We verify patient insurance details ahead of appointments, reducing delays and ensuring a smoother workflow for your practice.
Why Choose a Virtual Assistant for your Medical Practice with MD Agility?
At MD Agility, our healthcare virtual assistant services are specifically designed to streamline and improve the daily operations of busy medical clinics. With over a decade of experience and the trust of 250+ physicians, we act as a reliable and seamless extension of your team.
Our skilled professionals handle a wide range of essential administrative tasks, including scheduling, call answering, fax management, and coordinating patient communication—all in more than 10 languages.
Why MD Agility?
- Proven Expertise: Over 12 years of experience in supporting healthcare providers.
- Trusted by Physicians: Preferred by 250+ healthcare professionals across North America.
- Comprehensive Services: From appointment scheduling to insurance verification, we cover it all.
- Multilingual Support: Providing accessibility for diverse patient populations.
The MD Agility Difference
- Reduce staff stress and workload.
- Enhance operational efficiency.
- Maintain cost-effectiveness without compromising quality.
- Prioritize patient satisfaction and trust.
Let’s Elevate Your Practice!
A complete solution for your busy practice.
