About Us
Working Alongside Healthcare Providers for Over 10 Years
MD Agility is a specialized off-site Medical reception service that acts as an extension of your medical practice. Taking most of the workload off your in-house staff.
We will ensure that your outsourced scheduling and reception service program is staffed and managed in a professional, efficient, and cost-effective manner.
A Complete Medical Reception Solution
We are your complete medical reception solution for your busy practice. Our receptionist team can handle all or the overflow of your incoming calls, appointment scheduling, emails, faxes, referral management, recalls, reminder calls and much more.
- Answering Incoming Calls
- Outbound Patient Calls
- Referral Booking
- Preventative Care
- Fax Management
- ...and more!
Nitza Shamiss
Nitza has been at the helm of the company since 2013. Her passion for providing patients with the highest standard of service is deeply rooted in her upbringing, having grown up in a family filled with entrepreneurs and doctors.
Nitza is committed to treating every member of MD Agility with dignity and respect. Nitza is also an avid nature lover, an accomplished painter and enjoys spending quality time with her family.
HIPPA Compliance
Protected Messages
Messages are encrypted end-to-end using Cloud Healthcare API.
Secure Call Recordings
Password-protected call recordings are stored with HIPAA-compliant Simple Storage Service.
HIPAA-Trained Receptionists
Our virtual medical receptionists write every message in accordance with HIPAA standards.
